Privacy Policy

Last Updated: March 14, 2026

Noloo AI Chat ("Noloo", "we", "us", or "our") provides mobile and web services that help users interact with fictional AI characters (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Services.

Data controller / publisher: yahor kamarouski.

1. Information We Collect

We may collect information you provide directly, such as:

• Account details (name, email, login credentials).
• Profile preferences and settings.
• Messages, media, and content you submit through the Services.
• Subscription status, purchase history, and transaction identifiers provided by app stores or payment providers. We do not receive full payment card details.

We may also automatically collect:

• Device, browser, and network data (IP, OS, identifiers, locale).
• Usage analytics (pages, clicks, session times, feature activity).
• Diagnostics and error logs for service quality and security.

2. How We Use Information

• Provide and maintain core features of the Services.
• Personalize user experience and conversation quality.
• Process subscriptions, payments, and account management actions.
• Detect abuse, fraud, and security incidents.
• Comply with legal obligations and enforce our Terms.

3. Conversation Content

Messages and other content you submit may be processed to provide the Services, maintain conversation history, improve service quality, and support safety and abuse prevention. We do not use private conversation content for third-party advertising purposes.

4. Sharing of Information

We may share information with:

• Vendors and infrastructure providers supporting the Services.
• Professional advisors (legal, audit, insurance) where required.
• Authorities, where disclosure is required by law or to protect rights and safety.
• Parties involved in corporate transactions (merger, acquisition, reorganization).

5. Security

We use administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only as long as reasonably necessary for operational, contractual, legal, and compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your data.

You may also object to certain processing, withdraw consent where applicable, and opt out of marketing communications.

8. Account Deletion

You can request deletion of your account and associated personal data from the app settings or by contacting support@noloo.chat. When an account is deleted, we delete account data, chats, preferences, and associated service data unless retention is required by law or for legitimate security, fraud prevention, or compliance purposes.

9. Children

The Services are not intended for individuals under 18. If we learn that personal information of a minor has been submitted, we will take reasonable steps to remove it.

10. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the Services after updates become effective means you accept the revised policy.

11. Contact

If you have questions about this Privacy Policy, contact yahor kamarouski at support@noloo.chat.